Important Notice: Updates to the Customer Service Standard (CSS)
Following the implementation of interim measures in September 2020, and multiple public consultations in 2020, 2021, and 2022 to solicit feedback on proposed changes, Tarion has now made regulatory changes to the new home warranty program with a new Customer Service Standard (CSS) that will be in effect as of May 1, 2024.
Learning modules
-
6 min
Addendum Feehold Tentative Closing Date
A freehold home is a home that includes the land it’s built on.
-
4 min
Addendum Freehold Firm Closing Date
A freehold home is a home that includes the land it’s built on.
-
5 min
Addendum Condominium Tentative Occupancy Date
A condo unit with shared land and amenities managed by a condominium corporation.
-
5 min
Addendum Condominium Firm Occupancy Date
A condo unit with shared land and amenities managed by a condominium corporation.
-
5 min
Addendum Parcel-of-Tied-Land Tentative Occupancy Date
Land & amenities owned jointly by the homeowners through a common elements condo corporation.
-
5 min
Addendum Parcel-of-Tied-Land Firm Occupancy Date
Land & amenities owned jointly by the homeowners through a common elements condo corporation.