General Resources
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Document
PublicationAppointment of designate for the Pre-Delivery Inspection form
Purchasers of a new freehold home or condominium unit can send a designate to the pre-delivery inspection in their place… -
Document
PublicationPre-Delivery Inspection Form
Builders are required to conduct a Pre-Delivery Inspection (PDI) of all freehold homes and condominium units. At the pre… -
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BlogHow Your Home Warranty Protects You In Emergencies
The last thing you expect after you move into a new-build home or condominium is to experience an emergency, such as a… -
Blog5 Common Questions About Radon Testing
Welcome to Radon Action Month. On a scale of 1 to 10, how would you rate your radon knowledge (be honest!)? Sure, you… -
BlogClearing Snow Around Your Home? Don't Forget About These Areas
When it comes to Ontario winters, there’s one thing you can always count on: Snow. And sometimes lots of it. Like wind…
Learning modules
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The Claims Process
This module outlines the warranty claims process for owners of all home types.
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8 min
An overview of the warranty
Learn more about your warranty coverage, pre-possession and post-possession coverage.
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5 min
Closing & Occupancy Delays
Learn about closing and occupancy dates, delays, and coverage for delays.
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5 min
Purchasing a condo unit
Learn about your Agreement of Purchase and Sale, making selections & deposit protection.