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Your basement floods, your air conditioning dies during a heat wave or maybe you just want to renovate. In certain situations, different rules apply under warranty. The final episode in our series not only looks at how the warranty process works when it comes to emergencies and other special circumstances, but also how the warranty is evolving to provide better coverage for homeowners.

Guests Sophie Vlahakis, Vice President, Warranty Services and Steve Haagsma, Manager, Warranty Services, will help explain exceptions to the standard warranty process, why you might want to hold off finishing your basement and how you can recoup some costs if you have to move out during repairs.\

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